For General Information please send us an email anytime to info@kauaiNSshuttle.com, we strive to return all emails within 2 business days. Or call us at 888-409-2702 during business hours which are 7 AM to 7 PM HAST (Hawai’i-Aleutian Standard Time).
For Technical Issues if you are using an Iphone and having problems ordering please first check our FAQ page for a temporary workaround solution – we are in process of developing a permanent fix. If you are still having issues or for any other technical concerns please send us an email to info@kauaiNSshuttle.com, and please provide as much of the following as possible: your phone model (examples: Iphone 7, Samsung S8) or computer model (examples: iMac Core i5, Dell Inspiron 15, Microsoft Surface Laptop 2) and operating system (examples: MacOS X 10.11, Windows 10), browser type (examples: Safari, Google Chrome, Internet Explorer), and a screenshot of any error messages.
For any special needs or ADA assistance (including service dogs, wheelchair, scooter, impaired vision, impaired hearing, any other mobility issues or any concerns) please call us at 808-246-0122 extension 2. If outside of business hours please leave a message in the general mailbox with your phone number and someone will get back to you.